Pairview provides a wide range of digital, data and advanced analytics solutions to help clients in the business services sector to navigate complexity, create more flexible, scalable operating models that are capable of quickly responding to new market opportunities and operate at lower cost.
Leverage data and technologies to boost efficiency and growth
Business services is a diverse industry, broadly serving companies in five sectors: facilities management, construction services, business process outsourcing, IT and digital services and outsourced public services. While there is now sustained demand for business services, companies are increasingly facing pressure on their resources and margins which impacts their ability to meet that demand. Firms will need to find new and innovative ways to deliver services if they are to meet the changing demands from clients. Making the best use of data and technology will also be key to future success as well as finding more efficient ways of managing their most important asset – their people. The COVID-19 crisis has exposed a divide between the technology-enabled and those slower to evolve. Firms able to embrace digital tools and services and adapt to the changing demands from clients have largely prospered during the crisis, capable of providing continuity of service to their clients while remaining in operation. Those with lower-tech capabilities and lower adaptation to disruptions have suffered by comparison. Across all business services subsectors, it is time to reassess the role of technologies that can automate the manual, deliver greater efficiencies, and remove the dependency on location. Pairview provides a wide range of digital, data and advanced analytics solutions to help clients in the business services sector to navigate complexity, create more flexible, scalable operating models that are capable of quickly responding to new market opportunities and operate at lower cost. As the cost pressures are unlikely to disappear in the short term, businesses should focus on improving the efficiency of their operations. Possible ways to achieve this include identifying growth areas and new service areas to increase scale, simplify processes and their supply chain where possible and increase productivity through the use of technology and data-driven insights.