Hospitality and Leisure

Hospitality and Leisure

The hospitality and leisure industry embraces a spectrum of sectors and businesses across hotels, pubs and restaurants, travel and tourism, sport and leisure and gaming. In an era of unprecedented competition, market volatility and disruption, how can these companies adapt, embed resilience and thrive in a digital age?

Hospitality and Leisure

Transforming into intelligent operations

The hospitality and leisure industry has been in an age of unprecedented competition, market volatility and disrupted business models. Customer expectations are higher than ever. Change is not just fast, but exponential. Travel, hospitality, and leisure companies have to keep pace and reinvent themselves to be more relevant and deliver engaging customer experiences, quality and value.

Further to those challenges, the industry is suffering the most significant impacts from COVID-19 among all industries of the world’s economy. Never before have we seen the travel, tourism, and hospitality companies almost entirely unable to operate. While the initial focus has been on looking after staff and customers and remaining solvent, there is a pressing urgency to think about the future. Businesses need to plan how they can reopen, assess how their business models will need to change to be successful and capitalise on changing consumer trends, and embed resilience in the business long-term.

Pairview empowers the hospitality and leisure companies with AI-powered tools and data-driven insights to transform into intelligent operations. We can help you prepare for potential business disruption by providing visibility over your resources and a range of scenario plans. COVID-19 has changed the way people consume hospitality and leisure activities, presenting opportunities to capitalise on several new or accelerating trends. We can assist you in adapting your business models to meet any changes in consumer trends, investing in the future of your business and capitalising on new opportunities.

Hospitality and Leisure

Hospitality and Leisure

Cheerful young family running on the beach with copy space. Happy mother and smiling father with two children, son and daughter, having fun during summer holiday. Playful casual family enjoying playing at beach during vacaton.

How can we help

Learn how we can help you to balance your portfolio to create products, services and organisations that consumers find relevant, build operational agility and transform value chains into a flexible network of capabilities.

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Predicting Customer Intent and Behaviour

Real-time Tracking of Customer Behaviour

Real-time Tracking of Customer Behaviour

Improving Key Performance Indicators​

Identifying Cross-selling and Up-selling Opportunities

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Enhancing Revenue/Yield Management

Pricing personal finance

Optimising Prices and Offers


Optimising and Automating Customer Service

Flagship Solutions

Case Studies

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